Privacy Policy

At Arcticcrown, operated by Parcellab Software Private Limited, we are deeply committed to protecting your personal information. Your privacy is more than a policy—it’s a core value. We treat all data you share with us with the utmost care, transparency, and respect, reinforcing our promise to maintain your trust.

Throughout this Privacy Policy, the terms “we,” “our,” and “us” refer to Parcellab Software Private Limited, while “you,” “your,” “user,” or “users” pertain to any individual accessing or making purchases from Arcticcrown. This document explains how we collect, utilize, and safeguard your data to deliver a secure and user-friendly shopping experience.

By continuing to use our platform, you consent to the practices detailed in this policy. If you disagree with any part of it, we respectfully advise discontinuing your use of our website.

Information We Collect

To deliver a safe, efficient, and tailored experience, we collect specific types of information when you interact with our website. This data allows us to enhance platform functionality, personalize content, and provide uninterrupted and high-quality service.

Personal Information You Provide

We may collect personally identifiable information such as your full name, contact number, and email address. Additionally, we obtain your billing and shipping addresses to facilitate accurate and timely order delivery. Payment-related details are collected exclusively to process transactions securely and efficiently.

Browsing and Interaction Data

We gather data related to your engagement with our website, including pages visited, search queries, and your purchase history. This also encompasses your interactions with site features, promotional banners, and advertisements. By analyzing your browsing behavior, preferences, and previous orders, we aim to better understand your interests and enhance your overall shopping experience.

Device and Technical Information

We may collect technical data such as your IP address, browser type and version, device information, and operating system. With your permission, we may also access your approximate location to tailor your experience. Additionally, we track performance metrics and interaction patterns to optimize functionality, enhance security, and ensure smooth navigation across all devices.

Cookies and Tracking Tools

We utilize a range of technologies and tools to personalize your browsing experience, helping you discover products that align with your interests. These tools enhance website functionality, simplify navigation, and improve overall usability. By analyzing user preferences and browsing patterns, we can deliver more relevant content, recommendations, and offers. All data collected through these technologies is treated with care, stored securely, and managed in full compliance with this Privacy Policy.

How We Use Your Information

We collect and use your personal information solely to enhance your experience and ensure the secure, efficient, and smooth operation of our platform. Your data is used responsibly and strictly for the purposes outlined below:

• Order Processing and Customer Support
  To facilitate purchases, arrange deliveries, manage returns, and provide prompt customer assistance.
   
• Personalized Shopping Experience
  To customize product suggestions, improve navigation, and present content tailored to your preferences.
   
• Promotional Updates and Offers
  To notify you of new arrivals, exclusive deals, and promotional campaigns—only if you have opted in to receive such updates.
   
• Platform Security and Fraud Prevention
  To monitor for suspicious activities, secure your account, and maintain a safe environment for all users.
   
• Legal and Regulatory Compliance
  To fulfill our obligations under applicable laws, regulations, and industry standards.

We remain committed to using your information solely for the purposes outlined in this policy. Your personal data is never sold, rented, or misused for commercial gain.

Sharing Your Information

Your trust matters. We never sell or trade your personal information. However, to ensure seamless operations and deliver essential services, we may share limited data with trusted entities—always under strict confidentiality and for clearly defined purposes.

• Authorized Service Providers
  We work with reputable third parties—such as shipping partners, payment processors, and customer support teams—to process your orders, enable transactions, and provide an exceptional user experience.
   
• Legal and Regulatory Authorities
  We may disclose information when legally obligated, in response to lawful requests, to prevent fraud, enforce our policies, or safeguard the rights, safety, and integrity of our users and platform.
   
• Business Partners and Affiliates
  Certain operational data may be shared with affiliated partners or service collaborators—only when necessary and always in alignment with this Privacy Policy.
   

Cookies & Tracking Technologies

To make your browsing experience smoother, smarter, and more personal, we use cookies, web beacons, and similar tracking tools. These technologies help us:

• Analyze user behavior to enhance site navigation and functionality
   
• Monitor performance and quickly resolve technical issues

You’re in control. Cookies can be managed or disabled through your browser settings. However, some site features may not work as intended without them.

Data Security You Can Trust

Protecting your personal information is a top priority. We employ robust, industry-standard security protocols to guard against unauthorized access, loss, misuse, or tampering. These measures include advanced SSL encryption, secure server environments, and restricted access—ensuring that only authorized personnel can view or handle your data.

While we make every reasonable effort to safeguard your information, no digital transmission or storage system is entirely invulnerable. Although we cannot promise absolute security, we remain dedicated to strengthening our systems and updating our defenses to keep your data safe and secure at all times.

Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal and regulatory obligations. Typically, your data is stored for 8 to 12 months following your last interaction with our website.

In certain cases, we may be required to retain information for a longer period to comply with applicable tax laws, legal proceedings, or regulatory requirements. Once the retention period ends, your data is either securely deleted or anonymized to preserve your privacy.

If you wish to request early deletion of your personal data, you may contact us using the details provided in this policy. We will assess and respond to your request in accordance with applicable laws and standards.

Your Rights and Choices

Your data, your control. We believe in transparency and empower you to manage how your personal information is used. As a user, you are entitled to:

• Access and Update Your Information
  You can view or modify your personal details at any time through your account settings.
   
• Request Data Deletion
  You may request that we delete your personal information from our records, subject to compliance with relevant laws and obligations.
   
• Manage Marketing Preferences
  You can opt out of promotional emails at any time by following the unsubscribe link in our messages or updating your preferences.
   
• Control Cookies and Tracking Tools
  You can manage or disable cookies via your browser settings. Please note that this may impact the functionality of certain features on our website.

To exercise any of these rights, feel free to reach out to us at:parcellabsoftwareauthorizes@gmail.com

Children’s Privacy

At Arcticcrown, we are dedicated to safeguarding the privacy of minors. We do not knowingly collect, store, or process personal information from individuals under the age of 18. If we become aware that a minor has submitted personal data without verified parental or guardian consent, we will promptly delete the information from our systems.

If you are a parent or legal guardian and suspect that your child’s information has been collected without proper authorization, please contact us at parcellabsoftwareauthorizes@gmail.com so we can investigate and take appropriate action.

Third-Party Links

Our website may include links to third-party websites, such as payment gateways, service providers, and other external platforms. These third-party sites operate independently and are governed by their own privacy policies and terms of use.

We do not control or take responsibility for the content, data handling practices, or privacy standards of any external sites. Before sharing any personal information, we strongly encourage you to review the privacy policies of those platforms to ensure your data is managed appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, security practices, or our business operations. Any modifications will be posted on this page, and the revised policy will become effective immediately upon publication.

By continuing to use Arcticcrown after any changes are posted, you acknowledge and accept the updated terms. We recommend reviewing this page periodically to stay informed about how your personal information is collected, used, and protected.

If you have any questions or concerns regarding this policy or the handling of your data, please contact us at parcellabsoftwareauthorizes@gmail.com.

Consent

By accessing and using our website or any of its services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy, including the collection, use, and disclosure of your personal data.

Contact Us

For any inquiries, concerns, or data-related requests regarding this Privacy Policy or your personal information, feel free to get in touch with us at:

parcellabsoftwareauthorizes@gmail.com.