Shipping and Delivery Policy 

At Arcticcrown, operated by Parcellab Software Private Limited, we are committed to delivering a smooth, dependable, and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Parcellab Software Private Limited, while “you,” “your,” and “user” refer to our valued customers.

This Shipping and Delivery Policy outlines the terms and conditions related to the dispatch and delivery of products ordered through our platform. By placing an order, you agree to the terms stated herein. Our priority is to ensure that your order arrives promptly, securely, and without any disruption.

Shipping Coverage

We currently offer shipping services throughout India. Please note that we do not provide international delivery at this time, and all orders must be shipped to domestic addresses only.

Order Processing and Dispatch

Once your order is placed, our team initiates processing within 1 to 2 business days, excluding weekends and public holidays. An email confirmation with your order details will be sent as soon as processing begins.

Estimated Delivery Timeline

The typical delivery period ranges from 3 to 8 business days, depending on your location and the efficiency of the local courier service. Please note that delays may occasionally occur due to unforeseen factors such as adverse weather, logistical challenges, or high-demand seasons.

Failed Delivery Attempts

If a delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, the order will be returned to our warehouse. To have the order re-shipped, please get in touch with our customer support team.

Lost or Damaged Packages

If your order arrives damaged, we’re here to assist you. Please contact our support team within 48 hours of delivery and provide clear photos of the damaged product for verification. In the event of a lost package, we will coordinate with our delivery partners to investigate and offer an appropriate resolution—either a replacement or a full refund.

Contact Us

For any questions or concerns related to shipping and delivery, feel free to reach out to us at:parcellabsoftwareauthorizes@gmail.com

We truly appreciate your trust in us and look forward to delivering a smooth and satisfying shopping experience every time you order.